In the Woods


… Technology, Digital Family Safety and Security, Entrepreneurship, and Fatherhood


The eMarket for Lemons at The Wharton School

I had the opportunity to speak at The Wharton School, University of Pennsylvania last week about an article that Dr. Eric Clemons recently authored for the Journal of Management Information Systems, "An Empirical Investigation of Third-Party Seller Rating Systems in E-Commerce: The Case of buySAFE". My presentation was focused on marketplace economics and specifically about information asymmetry, signaling, the "Market for Lemons" concept, and buySAFE. In addition, I was ab

Daily Roundup for 2008-01-31

Phishing Sites Proliferate, But Experts Say Help Is on the Way The population of Web sites dedicated to the crime of phishing jumped markedly in October after dipping late in the summer, according to the latest data from the Anti-Phishing Working Group. The good news, though, is that experts appear to be working out a new way to shut down these sites in a way that will keep fraudsters off the Internet. The group’s October report, released last week, shows the number of unique

Build Buyer Trust to Drive Holiday Revenue

How can you drive up your holiday revenue? Build trust with your buyers! That’s right. By simply spending a bit of time and energy thinking about how your consumers do their searching, shopping, and decision-making, you can increase your holiday revenues in a material fashion. On Wednesday, October 24, 2007 at 11:00-12:00 PM MDT, I will be giving an educational webinar sponsored by Infopia and buySAFE on the subject of building trust with your buyers to drive up your reve

buySAFE and ScanAlert (HACKER SAFE) Announce a Major Trust, Safety and Security Partnership

This week, buySAFE and ScanAlert, the provider of the Hacker Safe service, announced a huge partnership, and in my opinion, this is a great development for e-commerce. Under the terms of the deal, ScanAlert will provide buySAFE’s Certified Merchant solution for free to its merchants during the HACKER SAFE account activation process and from within the account management console. In addition, buySAFE will make ScanAlert’s PCI validation services available to its merchants for

France, Luxury Goods, and the Counterfeit Problem

Travis Brown, buySAFE’s General Counsel & VP of International, recently spent a week in France as a guest of the French government. The purpose of the trip was to learn more about the exploding counterfeit goods industry, and to explain how bonding merchants and buySAFE could significantly mitigate this huge problem. I found Travis’ post to be one of the best I have ever read on the issue of counterfeit goods, and I am sure you will agree. I encourage you to give it a quic

Wake Up With buySAFE on The Today Show

It’s been a lot of fun (not to mention a lot of hard work 😉 to see buySAFE grow from an idea in my head into a company that is changing the face of e-commerce. Knowing how far we’ve come makes it exceptionally rewarding when major, national news outlets cover buySAFE and the impact we are having. One such news outlet – The Today Show on NBC – will be including buySAFE in a story that will run tomorrow, March 20 shortly after 8:00 a.m. Consumer reporter Janice Lieberman spent

What do Digg and eBay Have in Common?

Written by Guest Blogger, Lauren Davis – Georgetown Law student What do Digg and eBay have in common? Their rating systems are under assault by the fraudsters, and in some cases, this mischief is undermining the systems’ credibility and effectiveness. There has been a great deal of buzz surrounding a recent article in Wired magazine. The piece, entitled “Herding the Mob,” notes that online retail sites, such as eBay and Yahoo Auctions, and social bookmarking sites, including


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In the Woods